Blog

What is completion rate – and what should you expect?

Completion rate in our context is the number of people who complete the Credit Sense customer journey, divided by the number of people who were presented with it. For example, if 100 people are presented with our customer journey, and 10 of them don’t complete it (for any reason), that’s a 90% completion rate.  …

Custom insights are here – check our most requested feature

Our custom insights tool enables us to build and deliver custom insights fast. If you find yourself manually calculating the numbers you need to complete a customer assessment, talk to us about automating them. What are custom insights? Custom insights are automated calculations that deliver an answer to a business question. Different businesses use different…

FinTech and RegTech Committee support screen scraping

The Australian Senate Select Committee on Financial Technology and Regulatory Technology released its interim report in September where it recommended that the Australian Government maintain existing regulatory arrangements in relation to digital data capture (screen scraping).1 In its conclusions and recommendations relating to the treatment of screen scraping practices, the committee noted that in its…

Meet our people – Technical Account Manager Naveen!

Naveen began university with the goal of becoming an accountant. He soon realised this was not going to satisfy his curiosity and made the fateful shift to software engineering which has led him around the world gaining experiences that have made him one of our most loved Technical Account Managers (TAM). After a globe-trotting career…

Introducing: PDF Insights

PDF is one of the most popular formats to store documents in today. It perfectly transmits and displays information the same way, no matter if it’s being viewed on a computer, a smartphone or a tablet. It’s easy to convert almost all common types of files into PDF format as well, and they’re designed to…

Deciphering dishonours

What do you need to know about dishonours? Understanding a customer’s history of dishonoured payments is an essential part of any credit assessment. Not only do you need to know whether the customer’s transaction history contains dishonours, you probably also want to understand: what kind of payments they were for how many there were how…

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